This week we had a guest speaker who does a lot of work with crisis management at a local hospital. Her presentation was extremely interesting and informative and it taught me a lot about the importance of being prepared for certain emergency situations. Crisis management is not something I really thought about before and I didn't realize how prepared hospitals need to be. This year with all of the natural disasters and tragedies that have happened have made hospitals think about their crisis management plans more than they have in the past. There is a lot at stake in hospitals since they have such a huge population of unhealthy people that are responsible for if a disaster situation were to arise.
Our guest speaker told us a little bit of the protocols that she needs to follow when a disaster is occurring in order to ensure that everybody on the senior leadership team is aware of what is going on. Part of being a manager is knowing how to react in those situations and be able to act under pressure and lead the people around you. Making sure that you are fully prepared and aware of what the organization's protocols are for those types of situations is extremely important. Being a successful leader in those situations requires you to remain calm and be able to guide the people around you in a collected manner.
Thursday, November 30, 2017
Thursday, November 16, 2017
Post 10: Healthcare Policies
Recently in our Health Policy class we had a guest speaker come in to talk to us about the Affordable Care Act and how it came into being a law. This presentation made me realize just how much governmental policies affect the way hospital managers run their business. We have talked about this a lot in all of my classes this semester, as well as hear professionals talk about current policy issues at various networking events. As a manager, is it essential to be up to date on the latest policies and know what is going on and what could be changing.
I found an article written in The Baltimore Sun titled "Hospital presidents talk about health issues with business owners". In this article, the president of John Hopkins Hospital talked about how closely she watches things like taking away health insurance coverage or making changes to the Medicaid program. She said that they do worry about the federal level and what is going on there. Dr. Mohan Suntha also talked about how communicating with physicians about policy issues can be difficult. He explained how they just want to know the "rules of the game" so that they can figure out how to better take care of patients. This can be difficult for them, however, because in healthcare the "rules of the game" are constantly changing. Overall, managing any business requires knowledge of current policy issues, but in healthcare it is especially important and changing constantly.
Link to article:
http://www.baltimoresun.com/business/bs-hs-gbc-hospital-ceos-20171115-story.html
I found an article written in The Baltimore Sun titled "Hospital presidents talk about health issues with business owners". In this article, the president of John Hopkins Hospital talked about how closely she watches things like taking away health insurance coverage or making changes to the Medicaid program. She said that they do worry about the federal level and what is going on there. Dr. Mohan Suntha also talked about how communicating with physicians about policy issues can be difficult. He explained how they just want to know the "rules of the game" so that they can figure out how to better take care of patients. This can be difficult for them, however, because in healthcare the "rules of the game" are constantly changing. Overall, managing any business requires knowledge of current policy issues, but in healthcare it is especially important and changing constantly.
Link to article:
http://www.baltimoresun.com/business/bs-hs-gbc-hospital-ceos-20171115-story.html
Thursday, November 9, 2017
Post 9: Human Resources
This week in class we had a guest speaker who is the Vice President of Human Resources at one of the major hospitals in New Hampshire. He has a lot of important things to say about the role that human resources plays in a hospital and why they are so crucial to the functioning of the organization. Human resources is extremely important in any industry because it deals with people and as long as there are people working in an organization, there will be a need for human resources. In health care especially, it is important to have that department to help guide employees who may have not had a lot of experience in leadership training and develop them into better leaders and coworkers.
Human resources also plays a critical role in the hiring of new employees. In healthcare especially, making sure new employees have the right credentials and education is extremely important. In our Health Law class, we talked about a case involving a man who had never graduated medical school but had still ended up practicing medicine because he scammed the hiring department of the hospitals he worked at. Cases like these show how important it is to have a human resources department to follow through on verifying the credentials of potential candidates. Human resources also provides a lot of support in dealing with conflicts in the work place. Like I said before, as long as your organization has people working in it, conflict is going to occur at some point and it is important to have a resource to go to when that happens. As a hospital manager, acknowledging the need for human resources and having an understanding of exactly what they do will help you in creating a successful organization.
Human resources also plays a critical role in the hiring of new employees. In healthcare especially, making sure new employees have the right credentials and education is extremely important. In our Health Law class, we talked about a case involving a man who had never graduated medical school but had still ended up practicing medicine because he scammed the hiring department of the hospitals he worked at. Cases like these show how important it is to have a human resources department to follow through on verifying the credentials of potential candidates. Human resources also provides a lot of support in dealing with conflicts in the work place. Like I said before, as long as your organization has people working in it, conflict is going to occur at some point and it is important to have a resource to go to when that happens. As a hospital manager, acknowledging the need for human resources and having an understanding of exactly what they do will help you in creating a successful organization.
Wednesday, November 1, 2017
Post 8: Stress
Everyone experiences feelings of stress. Stress can be a huge strain on someone's daily and can affect their overall health. If someone is experiencing an immense amount of stress, it can cause them to not be able to do their job very well. As a manager, it is important to keep this in mind when dealing with your employees. Providing resources for employees to help with stress management could be a good way to improve the functioning of your organization.
In the organization I spent time at this summer, they held a seminar that was about job burnout. Job burnout is when you start to feel unmotivated and unsatisfied in your job and you begin to dread going to work. The seminar taught employees about the signs and symptoms of job burnout and how to deal with that and avoid it. I thought that this was great because it told employees that they weren't alone if they were feeling that way and that there were ways to help them feel more fulfilled in their career and life. Making sure your employees are feeling good about what they are doing and are motivated to do well is so important to the success of an organization, especially healthcare. Having employees that feel supported and motivated will result in better care and a better function team.
In the organization I spent time at this summer, they held a seminar that was about job burnout. Job burnout is when you start to feel unmotivated and unsatisfied in your job and you begin to dread going to work. The seminar taught employees about the signs and symptoms of job burnout and how to deal with that and avoid it. I thought that this was great because it told employees that they weren't alone if they were feeling that way and that there were ways to help them feel more fulfilled in their career and life. Making sure your employees are feeling good about what they are doing and are motivated to do well is so important to the success of an organization, especially healthcare. Having employees that feel supported and motivated will result in better care and a better function team.
Subscribe to:
Posts (Atom)